{"id":394537,"date":"2021-04-13T13:26:17","date_gmt":"2021-04-13T11:26:17","guid":{"rendered":"https:\/\/woedonline.nl\/ayuda\/"},"modified":"2025-10-08T10:54:34","modified_gmt":"2025-10-08T08:54:34","slug":"ayuda","status":"publish","type":"page","link":"https:\/\/woedonline.nl\/es\/ayuda\/","title":{"rendered":"Ayuda"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_984220153\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1344731193\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1344731193 {\n  padding-top: 55px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-center\"  id=\"row-1622629900\">\n\n\n\t<div id=\"col-245425007\" class=\"col medium-8 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3486513625\" class=\"text\">\n\t\t\n\n<h6><a href=\"_wp_link_placeholder\" data-wplink-edit=\"true\">Inicio<\/a> - Asistencia<\/h6>\n\t\t\n<style>\n#text-3486513625 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3156762281\" class=\"text\">\n\t\t\n\n<h1>Atenci\u00f3n al cliente<\/h1>\n\t\t\n<style>\n#text-3156762281 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n<p>Lorem ipsum dolor sit amet consectetur adipiscing elit fusce sit amet placerat tortor in cursus turpis.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_984220153 {\n  padding-top: 5px;\n  padding-bottom: 5px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1802638922\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-202280558\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-202280558 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-equal\"  id=\"row-1433403277\">\n\n\n\t<div id=\"col-550152492\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/snuf\/shipping\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 48px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/templates.sebdelaweb.com\/snuf\/wp-content\/uploads\/sites\/7\/2021\/04\/truck-line.png\" alt=\"\"\/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Env\u00edo<\/h3>\n<p><span style=\"font-size: 90%;\">Lorem ipsum dolor sit amet consectetuer adipiscing elit.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-550152492 > .col-inner {\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-686433022\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/snuf\/payments\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 48px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/templates.sebdelaweb.com\/snuf\/wp-content\/uploads\/sites\/7\/2021\/04\/bank-card-2-line.png\" alt=\"\"\/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Pagos<\/h3>\n<p><span style=\"font-size: 90%;\">Lorem ipsum dolor sit amet consectetuer adipiscing elit.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-686433022 > .col-inner {\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-583094060\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/snuf\/returns\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 48px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/templates.sebdelaweb.com\/snuf\/wp-content\/uploads\/sites\/7\/2021\/04\/arrow-left-right-line.png\" alt=\"\"\/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Devuelve<\/h3>\n<p><span style=\"font-size: 90%;\">Lorem ipsum dolor sit amet consectetuer adipiscing elit.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-583094060 > .col-inner {\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1977980885\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/snuf\/my-account\/orders\/\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 48px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/templates.sebdelaweb.com\/snuf\/wp-content\/uploads\/sites\/7\/2021\/04\/archive-line.png\" alt=\"\"\/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Pedidos<\/h3>\n<p><span style=\"font-size: 90%;\">Lorem ipsum dolor sit amet consectetuer adipiscing elit.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-6149841\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/snuf\/my-account\/\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 48px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/templates.sebdelaweb.com\/snuf\/wp-content\/uploads\/sites\/7\/2021\/04\/account-circle-line.png\" alt=\"\"\/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Cuenta<\/h3>\n<p><span style=\"font-size: 90%;\">Lorem ipsum dolor sit amet consectetuer adipiscing elit.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-6149841 > .col-inner {\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1213906918\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/snuf\/privacy\/\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 48px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/templates.sebdelaweb.com\/snuf\/wp-content\/uploads\/sites\/7\/2021\/04\/file-list-line.png\" alt=\"\"\/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Privacidad<\/h3>\n<p><span style=\"font-size: 90%;\">Lorem ipsum dolor sit amet consectetuer adipiscing elit.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1213906918 > .col-inner {\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\n<style>\n#row-1433403277 > .col > .col-inner {\n  padding: 40px 40px 40px 40px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n<\/div>\n<div class=\"row row-collapse\"  id=\"row-1296375647\">\n\n\n\t<div id=\"col-1992294624\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"\/snuf\/contact\" class=\"button primary\" >\n\t\t<span>Contacta con nosotros<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1802638922 {\n  padding-top: 45px;\n  padding-bottom: 45px;\n  background-color: rgb(240, 246, 249);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_2145142176\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-2086701325\">\n\n\n\t<div id=\"col-1256312340\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h2>Preguntas frecuentes<\/h2>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1373885051\">\n\n\n\t<div id=\"col-1655768596\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1591783653\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1591783653-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfqu\u00e9-pasa-si-necesito-modificar-mi-pedido?\" aria-expanded=\"false\" aria-controls=\"accordion-1591783653-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 pasa si necesito modificar mi pedido?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1591783653-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1591783653-label\">\n\t\t\t\n\n<p>Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3169073690\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3169073690-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfqu\u00e9-pasa-si-tengo-que-cambiar-mi-direcci\u00f3n-de-env\u00edo?\" aria-expanded=\"false\" aria-controls=\"accordion-3169073690-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 pasa si tengo que cambiar mi direcci\u00f3n de env\u00edo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3169073690-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3169073690-label\">\n\t\t\t\n\n<p>Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2231702027\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2231702027-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfpuedo-recibir-la-entrega-el-mismo-d\u00eda?\" aria-expanded=\"false\" aria-controls=\"accordion-2231702027-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfPuedo recibir la entrega el mismo d\u00eda?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2231702027-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2231702027-label\">\n\t\t\t\n\n<p>Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-68482243\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-4152614565\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4152614565-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfc\u00f3mo-obtener-un-reembolso?\" aria-expanded=\"false\" aria-controls=\"accordion-4152614565-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo obtener un reembolso?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4152614565-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4152614565-label\">\n\t\t\t\n\n<p>Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-620120956\" class=\"accordion-item\">\n\t\t<a id=\"accordion-620120956-label\" class=\"accordion-title plain\" href=\"#accordion-item-he-perdido-mi-contrase\u00f1a,-\u00bfc\u00f3mo-puedo-iniciar-sesi\u00f3n?\" aria-expanded=\"false\" aria-controls=\"accordion-620120956-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>He perdido mi contrase\u00f1a, \u00bfc\u00f3mo puedo iniciar sesi\u00f3n?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-620120956-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-620120956-label\">\n\t\t\t\n\n<p>Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2912891619\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2912891619-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfqu\u00e9-ocurre-con-mis-datos-personales?\" aria-expanded=\"false\" aria-controls=\"accordion-2912891619-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 ocurre con mis datos personales?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2912891619-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2912891619-label\">\n\t\t\t\n\n<p>Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2145142176 {\n  padding-top: 55px;\n  padding-bottom: 55px;\n}\n@media (min-width:550px) {\n  #section_2145142176 {\n    padding-top: 50px;\n    padding-bottom: 50px;\n  }\n}\n@media (min-width:850px) {\n  #section_2145142176 {\n    padding-top: 80px;\n    padding-bottom: 80px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-394537","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ayuda- Woed<\/title>\n<meta name=\"description\" content=\"&quot;Ontdek unieke kurk petten bij WOED - Natuurlijke schoonheid, vakmanschap en plezier in elke handgemaakte creatie. 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